Privacy Policy for Service Labels NZ

Effective Date: March 12, 2025
Trading Name: Service Labels NZ
Parent Company: Insight AI Systems Limited
Address: Unit 2/1 Doric Way, Islington, Christchurch, New Zealand
Phone: 022 657 8662
Website: https://www.servicelabels.co.nz

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Service Labels NZ (operated by Insight AI Systems Limited) collects, uses, and safeguards your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing information.
Order Information: Products purchased, order history, payment details.
Technical Information: IP address, browser type, device information, cookies, and usage data.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders and services
Improve our website and customer service
Send promotional materials if you've opted in
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie preference center.

5. Data Sharing and Disclosure

We may share your information with:

Service providers (shipping companies, payment processors)
Business partners with your consent
Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent for marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: sales@servicelabels.co.nz
Phone: 022 657 8662